This report is intended to help hospitality organizations understand some of the most pressing challenges they face today. While these different obstacles may seem in many ways disconnected, they all share the same consequence, and the same solution.
This report studies the many growing trends that concern the hospitality industry including: Retention & recruiting - A major and growing pain point in hospitality is simply the people available to do frontline work Inflation & customer interest - despite many positive indicators, the recovery of the hospitality industry is tempered by a reduced interest in business travel and events Data security - Hotels alone make up for 13 percent of cyber compromises worldwide And more...
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